If we need to take the case to court we may ask you to complete a witness statement, and may use your noise diary records as evidence. We may ask you to keep a noise diary for two weeks to record the type of noise, when it happens, and how long it lasts. This is because we will need to visit you to see how the noise is affecting you in your home. You will need to give us your name and address - we can't investigate anonymous complaints. In some circumstances we may refer you to either the Police, our housing service or the community safety team. We often receive complaints about noise from people shouting, swearing, arguing and fighting. everyday activities, such as children playing in their garden, noise from a washing machine or vacuum cleaner (unless it is at an unusual time such as the early hours of the morning).people in the street, or from loud speakers used as part of a political demonstration.roadworks and utility companies carrying out work in the street.emergency vehicles and traffic on public roads.trains and railways - you can report issues to Network Rail.aircraft - you can report issues to the Civil Aviation Authority.We can't investigate noise problems caused by: licensed premises, takeaways and other businesses.barking dogs, cockerels and other domestic birds and animals.We can deal with complaints about noise caused by: Ring Call Derbyshire on 01629 533190 or contact Derbyshire Police on 101 (24 hours per day), in an emergency call 999. Find out more about child protection and safeguarding vulnerable adults. If you are concerned for the safety of a child or vulnerable person: Read our frequently asked questions about noise before you get in touch. If you've tried to sort out the problem with your neighbour but it hasn't helped, you can ask us to get involved. Our guide to solving a problem with your neighbour has lots of useful information on what you can do. ![]() This could be the quickest way to resolve the noise issue and help keep a good relationship with your neighbour in the future. You should try and sort out the problem with your neighbour before asking us to intervene. solving a noise problem with a neighbour.What we can do depends on the type of noise, when it happens, and how it affects people that live nearby. A certain amount of general living noise is acceptable in everyday life, and it isn't unreasonable to hear noise from neighbours from time to time.īut, if a noise is disturbing local residents and preventing them from enjoying their homes, it may be a problem that we need to investigate.
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